Services

1. Personalised Insurance Advice

We assess your individual circumstances and insurance requirements to help you identify appropriate cover and avoid unnecessary gaps in protection.

2. Risk Assessment & Management

Our team assists with risk assessments, commercial inspections, premises surveys and practical risk-management solutions designed around your business.

3. Professional Claims Assistance

When you experience a loss, you don’t have to deal with the insurer alone.

We assist with:

• Claims documentation and submissions
• Accident and loss information
• Towing and breakdown arrangements
• Salvage collection where applicable
• Insurer assessments and loss adjuster meetings
• On-site assistance where required
• Claims queries and rejected claims
• Negotiations with insurers where appropriate

Our goal is to ensure that your claim is properly presented and that you receive the professional assistance you deserve.

4. Ongoing Client Support

Our relationship doesn’t end once your policy is issued. We provide ongoing assistance with policy changes, renewals, risk-management requirements and general insurance queries.

Protect your home, household contents and valuable possessions against a range of insured risks.

Cover can include buildings, household contents and specified valuables such as jewellery, artwork and other high-value possessions, depending on the policy selected.

Suitable for: Homeowners, landlords and individuals looking for comprehensive personal protection.

Every business has different risks. We provide tailored commercial insurance solutions for a wide range of industries.

Our solutions can cater for businesses including:

• Service stations
• Motor dealerships
• Car-hire companies
• Cafés and restaurants
• Offices
• Schools
• Medical institutions
• Commercial buildings
• Specialised businesses

We work with you to identify your risks and structure appropriate insurance protection.

Protect your transport operation with insurance solutions designed around your specific vehicles and business activities.

We provide solutions for:

• Airport shuttle services
• Staff transport
• Taxi operators
• Trucks
• Building and construction transport
• Passenger liability requirements

Whether you operate a single vehicle or a larger transport fleet, we can assist with finding suitable insurance solutions.

Your vehicle is an important asset. We provide motor insurance solutions designed to protect you against a range of risks, including accidental damage, theft and other insured events.

We can assist with cover for:

• Private vehicles
• Commercial vehicles
• Fleets
• Specialised vehicles
• Business-use vehicles

Our team will help you understand the cover, excesses, limitations and requirements applicable to your policy.

Construction and engineering projects involve significant risks. We provide specialised insurance solutions designed to protect contractors, projects, equipment and third-party exposures.

Solutions can include:

• Contractors All Risk
• Civil Engineering insurance
• Plant and machinery
• Cranes and specialised equipment
• Public Liability

We can assist in structuring cover according to the nature and requirements of your project.

Specialised property risks require specialised insurance solutions.

We provide insurance solutions for property owners, property developments, sectional title schemes and body corporates, helping protect buildings and associated liabilities against a range of insured risks.

Planning an event? Protect yourself against potential third-party liability arising from your event.

We can assist with specialised liability insurance solutions for qualifying events and activities.

Travel with confidence knowing that you have access to insurance solutions designed for your journey.

Fortune Insurance offers a wide range of travel insurance options to accommodate different travellers, destinations and circumstances.

Travel Insurance Options

• Leisure Comprehensive
• Leisure Standard
• Senior Travel
• Business Travel
• Annual Declaration
• Youth Travel
• Local Travel
• Emigration Travel
• Incoming Travel
• Group Travel
• Expatriate Cover
• Global Medical Health Plans

Important Travel Benefits Can Include

Medical & Related Expenses
Assistance with eligible medical expenses and emergency assistance while travelling.

Emergency Evacuation
Cover for eligible emergency evacuation requirements.

Cancellation
Protection against certain insured circumstances that prevent you from travelling.

Curtailment
Assistance where an insured journey needs to be shortened or interrupted.

Personal Liability
Protection against certain third-party liability exposures while travelling.

Personal Accident
Cover for qualifying accidental events while travelling.

Lost or Stolen Luggage
Protection for qualifying loss or theft of baggage and personal belongings.

Travel Delay
Benefits may apply where qualifying travel delays occur.

Legal Assistance
Assistance may be available for qualifying legal matters while travelling.

Benefits, limits, exclusions and conditions are subject to the specific policy wording and product selected.